Gartner IOCS London 2025: Turning IT Strategy into Assured Execution

At this year’s Gartner IT Infrastructure, Operations & Cloud Strategies Conference in London, AiDIT — developed by the Hungarian company DAM Invisible Technology — became the first Hungarian exhibitor to take the international stage of IOCS, showcasing how AI-Driven IT turns strategy into assured execution.

The mission: to show how AI-Driven IT transforms strategy into assured execution, helping CIOs shift from reactive management to proactive business leadership.

Bringing AiDIT to the global stage

After managing systems that serve more than 1.5 million end-users across Europe, AiDIT entered the global spotlight at Gartner IOCS 2025. The team represented the company, with András Dorn (CEO) and Edina Szunemán (Product Owner) delivering a session titled “How AI-Driven IT Delivers KPI-Aligned Outcomes.” While they took the stage, the booth #414 team met with hundreds of CIOs and IT decision-makers.

The CIO’s intelligent command centre

AiDIT represents a new level of enterprise platform — an AI-driven orchestration layer designed to serve as the CIO’s command centre. It continuously analyses operational data, interprets priorities, and allocates resources according to business-critical KPIs. Whether the goal is cost optimisation, service reliability or engineer wellbeing, AiDIT executes with precision while maintaining full human oversight.

Real-world deployments already show tangible benefits:

• 7% annual productivity growth in 75-engineer teams (equivalent to 8 FTEs)

• Shorter mean time to resolution (MTTR) and more predictable cost structures

• Consistent KPI alignment even under dynamic operational pressure

“AiDIT ensures that every IT action contributes directly to business outcomes — measurable, governed, and fully aligned with leadership intent.”— András Dorn, CEO

The session and demo drew much attention — a clear sign that CIOs are ready for tools that connect operational execution directly with business strategy. One of the most popular stand experiences,

Secure, transparent and governed by humans

AiDIT was engineered for transparency and compliance from the start. All AI models and agents can run locally within the client’s own infrastructure. The system never self-trains or alters its core logic automatically. Every workflow is fully auditable, and each potentially sensitive action requires human confirmation — ensuring that AI augments human intelligence, never replaces it.

Looking ahead

Following high engagement and positive feedback in London, AiDIT continues to grow its international presence and analyst visibility. As of December 2025, DAM Invisible Technology has become an official Gartner client, reinforcing its commitment to global excellence and continuous benchmarking.

Key takeaway

Gartner IOCS 2025 underscored a new reality for IT leaders: AI isn’t just an operational assistant — it’s becoming the command layer of modern IT. AiDIT empowers CIOs to turn strategy into assured execution, bringing intelligence, control and measurable impact to every corner of enterprise operations.

As Gartner’s Sr Director Analyst Mark Cleary noted during the event, “The field of AI-driven ITSM operations is still developing — and those who deliver real value to IT organisations will define its future.”